To ensure a smooth arrival and an enjoyable stay, please take a moment to review the resort guidelines and guest policies outlined below. Resort Procedures: Check-in is completed through the resort’s front desk. Three days before your arrival, you will receive a message with access instructions and details on the check-in process. At check-in, the resort will collect the following: • Refundable security deposit of $250, released after check-out once the home has been inspected by staff. Processing times vary depending on your bank. • Nightly resort fee of $40 plus tax, which includes access to pools, the fitness center and beach services. • Valet parking available for $35 plus tax per night. Please note: The resort manages these rates, and they may update them without immediate reflection on our listing. A valid ID and a credit card in the reservation holder’s name are required. All guests must be at least 21 years old to check in. Smoking is not permitted inside the residence or in shared resort areas. A $500 fee applies for violations. To help maintain air quality and prevent humidity buildup, please keep all windows and balcony doors closed while the air conditioning is operating. Guest Convenience: Several optional services are available for an additional fee and can be arranged through the guest portal: • Early check-in for $80, subject to availability on the day of arrival. • Late check-out for $80, offering up to two extra hours beyond standard departure time. • Pack 'n Play (travel crib) for USD 100 per stay, available with advance notice of at least one week. • Mid-stay cleaning for $128 per service. A washer and dryer are provided inside the residence for guest use. Although the property receives regular professional pest control treatment, the tropical climate may result in occasional insect activity. Thank you for reviewing these details. If you have any questions before or during your stay, we are happy to assist.